As a B2B SaaS platform innovation and sales specialist at GLEAC, I have been at the forefront of driving transformative change and success. Leveraging my expertise and skills, I have played a key role in shaping the platform's innovation strategy, ensuring that it remains at the cutting edge of the industry. Through my contributions, GLEAC has been able to provide a groundbreaking mentorship building and learning platform, empowering professionals with access to 50,000+ data-driven workplace situations and on-demand coaching from industry experts.
As the Project Manager for the GLEAC app, specifically focusing on "Skills for Job Readiness," I have been instrumental in driving successful outcomes for the platform. With a keen eye for detail and a strategic approach, I have overseen the seamless integration of GLEAC with Reliance Jio India, facilitating widespread accessibility of our mentorship building and learning platform in this dynamic market.
As a vital member of the innovation strategy team at Value Link Software, I collaborated closely with designers, software developers, business analysts, and sales professionals. Together, we showcased a profound understanding of UI/UX principles, skillfully applying design thinking methodologies and tools. Our meticulous creation of customer personas provided valuable insights into user preferences and needs. We conducted thorough analyses of support tickets, ensuring comprehensive solutions to customer issues. This collaborative effort resulted in the development of an exceptionally user-friendly platform, resonating powerfully with our target audience and driving significant positive outcomes for the business.
As a proficient B2B SaaS specialist, I have had the esteemed opportunity to collaborate with Pakistan's Leading Location Data Company, TPL Maps, at the forefront of technology-driven solutions.
By effectively utilizing cutting-edge tools and methodologies, I have played a crucial role in developing and implementing innovative strategies that enable TPL Maps to deliver exceptional services to our valued clients. Our platform harnesses the power of APIs and sophisticated algorithms to provide businesses with accurate and real-time location data insights, empowering them to make informed decisions, optimize operations, and achieve sustainable growth.
Spearheaded the development of cutting-edge features for TPL Maps,Trakker, and Insurance Mobile Apps. Leveraging data-driven insights and AB testing, these enhanced features transformed the customer journey,
providing users with a seamless and personalized experience.
Resulting in a remarkable 30% increase in user engagement and a 25% rise in customer retention. Available on both IOS and Playstore, these
apps have garnered over 500,000 downloads within the first six months of launch.
spearheaded the groundbreaking "Log-ease" app, which disrupted the logistics industry. Available on Google Playstore, the app provided users with an unparalleled single-click solution for tracking shipments, accessing shipping schedules, and obtaining air import/export rates and intra-city road freight rates. The app achieved extraordinary success, surpassing 100,000 downloads within its first month of launch, while concurrently driving a remarkable 40% increase in customer satisfaction. By streamlining logistics tasks for businesses and individuals, its innovative approach revolutionized operations in the industry.
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